I am not completely satisfied in this case: the seller advertised a watch with one movement and at the last moment they wrote sayng the movement is not available and they used a cheaper one ( Seiko NH34 instead of the published Hanzou 6460 ) . This could be not good but in the end accepptable. I choose the model with the Full Lumen Bezel and the watch was not "Full lumen bezel" ! They reduced the price but also the quality! Last but not least the "magnifier is not perfectly aligned as you can expect with CRONOS high quality standards. Last but not least although the watch was a test quality sample they did not sent the complete set for it: neither the official warranty papers and the staff normally included by CRONOS watch bag. The must do better for a new customer i think. I do not think to buy again unless they change the watch or send e nw one with the specs requested ( at least full lumen and magnifier centered perfectly, warranty and the complete set) .
Tanggapan dari pemasok:
Dear customer, we are very sorry that the product did not meet your expectations. So we suggested that you apply for a return with us covering the shipping costs, but you disagreed. We would like to know why you are unwilling. Our factory has been deeply involved in the watch industry for 18 years, and this is the first time we've received a negative review. It seems that our product does not meet your needs. Our product quality matches that of Longines and Seiko. We have been collaborating with Fiyta for 15 years, and our recognition in the industry is very high.
08 Jul 2025